Cyber Complaint Support

fraudulent transaction on credit card

Complain Detail:-> This is to report fraudulent transactions on my credit card that happened today (16th Oct 2020 at 11:57AM). This is regarding my credit card associated with my RBL account number: 308368973121.   I got a call from the number  9818848145 at 11:57AM today (16th Oct 2020) saying that she is calling from RBL Bank.   I did not suspect it because after covid lock down most calls are from mobile only.  She already had my credit card details and did not ask my credit card number or CVV number. She said since the card was recently issued the call was regarding free coupons on my credit card.    For the issue of the free coupons, an otp will be issued on my mobile number. The otp issued did not have any information like it is for payment to xyz so i was not alarmed and shared it.    After a few minutes I got an email for a debit in my credit card for Rs 26,702/- and I got suspicious.and reported the transaction immediately by calling customer service of RBL Bank. (Reference no. 21631283)   I have attached herewith the details of the fraudulent transaction.   Request you to kindly look into it on an urgent basis and block the transaction.   Kindly feel free to contact me for any further information.   Thanks   Regards Savishesh   8178927173

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