Cyber Complaint Support

Fraudulent activity for SBI credit card

Complain Detail:-> To, 18.04.2018 The DIG, CID Crime & Railways Fifth Floor, Police Bhawan Sector 18 Gandhi Nagar 382018 Tele: 079 23254384/ 079 23250798 Subject: Fraudulent activity for SBI credit card no 4317 5750 3942 8603 Sir/ Madam, I Sushil Ahuja, is working in a Central Government Institute and presently posted at Ahmedabad. The day of the incident i.e. on 26.01.2018 I was travelling from Ahmedabad to Vadodara on official duty. The matter is as below: At the first instance of noticing fraudulent activities on my card on 26.01.2018, on receipt of Card Statement on 10.02.2018, I contacted State Bank of India and lodged compliant on 12.02.2018, however the bank is not providing any relief. The detail of the matter is that the undersigned is having SBI Credit Card no 4317575039428595 as primary holder and card no 4317575039428603 as secondary card holder in the name of Mrs. Komal Ahuja, wife of undersigned. It has been noticed that SBI has generated statement dated 09.02.2018 for Rs. 55,885/- It is to mention that due to some over occupancy the undersigned could not check the SMS alerts and take appropriate immediate action. It is noticed that Rs.55,000/- has been withdrawn/charged online to the said secondary card number. The details of the transactions are as under: a. Airtel Payment Rs. 5,000 Mumbai; b. Visa Bill Pay Vodafone Rs. 20,000 Mumbai; c. PayU payments Pvt. Ltd. Rs. 5,000 Gurugram; d. Recharge CCAvenue Rs. 10,000 Mumbai; e. PayU Payments Ltd. Rs. 5,000 Gurugram; f. Recharge CC Avenue Rs.10,000 Mumbai From the statement it is noticed that all the above transactions had been done through card number ending with 8306 on 26.01.2018 with in the short span. The card is seldom in use. Therefore, it is to our shock that without using the same or sharing the OTPs for transactions the same had been got through fraudulently. Since neither of us has used the card and have not made any online transactions for the said amount on the given date, therefore, I requested bank to kindly block my primary and subsidiary cards and revert the outstanding as it has been a fraudulent activity. The SBI acknowledged my compliant vide reference number 130040917287. Further, SBI informed by their last mail dated 28.02.2018 that the said complaint number is being closed and a new number 130178677015 has been allocated and the matter is being investigated which may take up to 15 days, however no reply has been received from their end. Keeping in view the above facts it is requested that your agency may investigate the matter and find out the unlawful recipient of the funds so that they may be booked under the appropriate laws. Thanking you, Yours faithfully, (Sushil Ahuja) 8800508375

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