Cyber Complaint Support

Amount debited from my account for transactions not done by me

Complain Detail:-> I got various messages on 13 and 14 april 2018 which stated that my sbi account no 20312263683 was debited. These transactions were not done by me. I called the sbi customer care no.immediately and informed them about this and also asked them to block my debit card but they could not do anything due to technical error,also no complaint was lodged by them. Instead they asked me to send an email to which i did immediately.My sbi anywhere personal app and internet banking was also not working properly. I hope that immediate action will be taken in this regard.

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