Cyber Complaint Support

Fraud transanction through debit card on the pertext of online refund

Complain Detail:-> Respected Sir, My name is Prem Kumar K , I have a salary account the branch name is SBI Parassala which is located at trivandrum in kerala. On 21 may 2018 my wife had purchased a gown through online shopping the advertisement got through Facebook. Due to poor quality we decided to return it. However , On 24 Mar 2018 I collected a customer care number from internet the contact no is 9939873614 and I was communicate with a man who was picked up my call.He informed to me that tomorrow the item would be collected from you by our staff now your cash would be credited so he needed my 19 digit ATM No .Unfortunately the number was shared with him subsequently three receiving OTP number was shared with him OTP number are 644716, 377919,681102 .Two time the transaction took place at amount of each transanction Rs 4999 in the name of online purchase of PHONEPE PRIVATE LIMI. Total Rs 9998 debited from account . All transaction were done through fraudster no 7980933797( he call back to me in this number) and my no 9560253743. When I knew about the fraud transanction Immediatetly I blocked the card through online SBI toll free number. So I requested to you please take appropriate action for return it. Thank you Sir.



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