Cyber Complaint Support

Not refunding

Complain Detail:-> Dear sir, I ordered a few items from this website (https://nurserylive.com/) on 28th Feb 2018. Order number: Z9KU037281 All India delivery was promised on the website. I paid Rs. 3137 for my order. After receiving the money they told they cannot deliver to my address (in Kerala), as no courier service is available. They asked my bank details for a refund. I gave it. They told within a week they will refund. But no refund so far. They are not responding to my emails. When I call the customer care, as soon as they hear the word refund, they are canceling the calls. Kindly do the needful. I really believe this company is cheating many of its customers this way. As I paid using a credit card, I already lost a few money in the transaction. Please stop this website from displaying All India Delivery in their website. Sincerely, Vijai



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