Cyber Complaint Support

fraud sim change and money transferred from account

Complain Detail:-> sir on 20 February 2018 morning between 08 to 09 am I received a call on my mobile 9829065720 from mobile number+919748949347 . saying it was from customer care. I was informed that after linking my mobile number with aadhar I had not replied to the message. He said he was forwarding message of sim number to which I had to reply with pressing 1 otherwise sim will be immediately blocked. After this message was sent by number 121 at 8.42 AM and at 8.43 AM Further messages were given at 8.49 AM , 6.02 PM,6.03 PM,and 6.05 PM.From From the mobile number +919748949347 messages were sent at 8.41 AM,, 6.00 PM, 6.04 PM and 6.05 PM. Then message from AZ-AIRSWP was sent at 6.13 PM and 8.08 PM informing that new sim has been activated and SMS services will resume after 24 hours. I did not receive any phone for next two days when my sister met me in person saying my mobile number is not working. I contacted Airtel customer care at Gopalpura mode,Jaipur on 23 February 2018 at about 7 Pm . I came to know that sim has been fraudently changed and bank account will be at risk if it is in ICICI bank. I contacted the customer care of ICICI bank at number 014133667777. I was informed that my account has witnessed transfer of one Lakh rupees without my knowledge through some UPI interface.Internet banking was also tried unsuccesfully. The customer care ICICI has blocked debit card and OTP generation on my request . Balance of Rs 43000 now is at stake. kindly take adequate legal action as per law and provide me necessary relief. Dr Ravi Mohan Mahawar 57 lav kush Nagar First Tonk Phatak , Jaipur. Rajasthan. Alternate contact number of my known 9461400145



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