Cyber Complaint Support

Complain Detail:-> So yesterday we ordered for the wine from a wine shop number we got from justdial which is a very reliable souce they say, he asked for card details becoz they dont accept cash , asked for otp a friend of mine gave as she thoight the shop is nearby and they have a relaibe number so gabe the otp.they deducted money twice and tried to debit 30000 and 9000 respectively on asking the guy started abusing and said keep the phone , later we went to the shop , shop was closed since past.month , he never delivered tje ordered when asked for a refund he gave sucha bar code which again says 10000 will be deducted , got to know this person is dping fraud with many people around,. Kindly look into it and save others becoz alcohol is been orderd so people decide not to lodge a complain but suchan account to be blocked