Cyber Complaint Support

Complain Detail:-> Hi, I wanted to lodge a complain regarding online fraud where my Spicejet ticket was cancelled without my consent which has costed me loss of INR 25000+ as cancellation charges. Spicejet has alleged that this has been malignantly cancelled by IP address  103.7.148.146, which is being owned by Mr Raja B Nadar, Sion Mumbai (Owner of JPR Digital Network).   Whereas Mr Nadar has declined from this allegation and informed that this IP address is his residential broadband and no way can be used for such  malignant act.   Now I have no option to investigate on this further hence want to lodge formal complaint / FIR for the same. Hence writing this mail to you. Please assist. I will send all the evidences and documents accordingly.