Cyber Complaint Support

Phishing at Amazon Website and loss of Rs.18750/-

Complain Detail:-> Subject: Complaint Regarding Phishing - Compromise of my Credit Card details through my Amazon Account Hello Sir This is to bring to your notice that I, K Krishnakumar (Age 63) has been a victim of Phishing. On November 30th, i noticed five suspicious transactions in the form of a message from Standard Chartered Bank (bank notification at the time of using the Credit Card). Out of the five transactions, I was able to block one transaction worth INR 5,000, but i lost INR 18,750 from the balance four transactions.The transaction was made to through my Amazon account (User ID: where i have saved the credit card details too. There has been serious breach of my credit card information/details through my Amazon account and secondly i haven't received the OTP to carry out these transaction. The transaction was done to buy Amazon Gift coupons. All the gift coupons were sent to an unknown email id - Since that moment i have been in touch with Amazon and Standard Chartered Bank. My credit card and Amazon account has been blocked for investigation since then. I thought it would be sorted but now it looks like both the parties are not ready to accept the mistake and take responsibility for the same. Kindly support on this matter. Also, attaching the Standard Chartered Bank credit card statement which displays the five suspicious transactions. The Bank transaction IDs of these transactions from the credit card ending with 0346 are 75503729335035529110173, 75503729335035528210131, 75503729335035529413601, 75503729335035529601700 and 75503729335035530142009 0346 The Amazon Order IDs are 171-6306028-6680313, 171-2042595-3316300, 171-3933384-9506729, 171-5752168-7458752 and 171-57512168-1209904. Kindly let me know what needs to be done from my end to report this unfortunate event and try getting a refund. Awaiting your kind response.

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