Cyber Complaint Support

https://www.bajajfinserv.in/

Complain Detail:-> This is to inform you that there has been a major fraud done through my Google Pay Upi account which was linked to both my Federal and ICICI bank accounts, three transactions have been done by some fraud person in the name of Mr Vinay Kumar Telephone no 7477631790- Also this no is posted on Bajaj finserve Google No, please find the below screenshot for your referenceto give you a brief account of what transpired on Wednesday I was looking to buy general health insurance from bajaj alliance for which I had planned to use bajaj emi card since I had subscribed for the same , however there was a failure message stating that ECS limit is less than the EMI amount and hence the transaction could not be processed , for which I tried calling the customer care but It was all through IVR and therefore I was unable to discuss my query with a physical person ,so I tried calling couple of branches and I manage to call thane branch, one of the guy named vinay kumar allegedly from thane bajaj finserve branch called me up, I discussed the issue with him, he told me he will help me out with the procedure, then he ask me whether my account was linked to Google pay and asked me to link all my bank account to Google pay, subsequently he asked me my debit card no and sent me some coding messages for (ACTIVATE 0C5D78BDDCFA371B313BE353CB9541E6EE1FA3 and asked me to forward on it on telephone no 9717465555,9004676782 once done I received LVBUPAAY f323fc1b233d86b00bbc2cbb6ffea811e818e139de1944c92a4090c13e5774fa , post that I received a message 8972252785@KOTAK as a contact has been added to AXIS UPI App, and then he assured that it will be resolved by 24 hours, by 15th Aug by evening 7.15 pm I received a message stating that there were three transactions done in some paytm upi accounts reference no UPI- 922719451952 of INR 8000/-UPI -922719481958 of INR 900, from ICICI account and UPI -922719461953/91812720233@PYTM012 from Federal bank accounts INR 11,000, were all debited through my Google pay UPI Request you to please take cognizance of this issues and try to help out, entire amount has been flushed out from my account, I am in desperate need of help Thanks & Regards, Harsh Bagde, 9820879084



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