Complain Detail:-> I have an account in Andhra Bank account, Marathahalli Branch,560037, Bangalore. I am a native of Alakode, Kannur district, Kerala and I work in Bangalore for a fruit juice shop in Indiranagar. I have used my debit card to withdraw money from Alakode atm many times. On 15th morning at 3.42 am I received a message that RS 3000 has been withdrawn from the same atm of Corporation Bank, Alakode Kerala, whereas the atm card was in my custody and I was in Bangalore. I double confirmed the same that my card has not been misused and made a complaint in Andhra Bank, through online and by visiting their branch, in Maratrhahalli. The bank suggested filing a cybercrime petition. Kindly help me with it. I am also attaching a screenshot of the messages I received, once the transaction happened, complaint registered in Bank etc.. Plz help with the further steps.
- Complained by Joyal Mathew Mangalath
- No of Views 45