Cyber Complaint Support

points redeem cheat.....

Complain Detail:->

Sir, I am using SBI Air India Platinum Visa credit card. On 12th June around 3.43 pm I received a call from this number 9384984189. My true caller APP shows the number as SBI number.  The person spoke to me introduces himself from the SBI Credit card section. He asked me why you havent redeemed your credit card points. I will convert it in to cash and add the same to your card which may be cancelled against your outstanding or unbilled transaction. I believed him. He asked my card number. I told him. He asked my card CVV number. First i said it should not be disclosed to any one. But he told me that if you told the CVV number then only i can redeem your points. I believed him and told him the CVV number. He tole me that one OTP will come, please convey to me then your points will be converted into cash and added to your card. I told the OTP number as a fool. At that instant my card was deducted with Rs.10,000 for trasferring the amount to the MOBIKWIK wallet. He once again called me immediately to convey the OTP send to my mobile. I checked my mobile for the same. I saw that the password for paytm. Then i realised that i was cheated by that person and refused to say the OTP. I immediately contacted the SBI Credit card customer care number and blocked my card. The SBI credit card personnel told me that it was a fraud person not from SBI side. He asked me to file a cybercrime online complaint for the same. Sir, Yester day also he contacted me to proceed further fraudulent activity. I blocked his number in my Phone. 



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