Complain Detail:-> They were displaying the redmi note 7 pro mobile online. So i went ahead and paid through QR CODE link for upi transfer. After doing that i didn’t get any confirmation. So after trying for hours on thier customer service number i got several numbers online via youtube for shoprishi.com. I called on those numbers they said the booking is unconfirmed and they can return the money. So i said ok go ahead. Then they sent you obe upi link which according to them we need to forward to some mobile number(i think this provide them the access to register us on upi with our bank account) . I did that(i was so eager to get my money). Then i got the message “thank you for registering in upi “ from my bank. Then these people ask you mpin. I declined that. Then the whole trauma started they force you to give that... and then they used abusive language with us. I could heard other reps talking to other customers literally threatning them by saying “ we are just asking for mpin , we are not strangling your neck” . I literally got scared when i heard that. And I disconnected the call. Kindly help me toget my rs 13999.
- Complained by Shruti sharma
- No of Views 50