Complain Detail:-> This is with reference to complaint filed for scam took place at ATM machine of ICICI Bank. On 07.05.2019, I withdrew Rs.900 from ATM machine of ICICI bank placed in NTPC, EOC, Sector 24, Noida, U.P. After one hour, I got messages of debit of Rs.70,000 from my account through that ATM machine only. There were 3 messages of debit of Rs.20,000 and one message of debit of Rs.10,000. I approached branch manager. She helped me and made my debit card blocked immediately. I lodged complaint through customer care also. Post my permission, they blocked net banking also. They suggested me to file complaint with police. Somehow, I managed to file complaint with police also. I mentioned somehow, because filing complaint was itself a long story. On 08.05.2019, I visited Krishna Nagar branch of ICICI Bank and completed all formalities. Documents are also attached for reference. It is requested to please investigate into this matter. I humbly request you to please take necessary actions and initiate proceedings so that I can get my money back at earliest.
- Complained by SURBHIGUPTA
- No of Views 45