Cyber Complaint Support

return product status is pending

Complain Detail:-> I ordered the product through a lehenga Choli of Rs. 1999 and it got delivered on 17th April 2019when I saw the product its total bad quality. So, I have raised return request non website, but still it is showing as Pending Status. When I sent an email regarding return, they asked me Video of product as well as mobile no. I sent video and mobile no. also, but still status is showing pending and not received any other email. Also, I am not able to get in touch with the given numbers. Please help me.

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