Complain Detail:-> On 31st January 19, I had bought a gift voucher worth RS 2000 of Big Bazaar on my registered no.(9830388886) from Little App. The Voucher Code is- 54050557684287 Pin- 390052 I had clicked show coupon code on 14.2.19 at approx 8 pm when I was at Big Bazaar at the bill counter. When I gave the coupon code to the cashier he told that the voucher had already been redeemed though I had clicked show coupon code only a minute ago. We have raised many complaints regarding this matter by mailing them and raising queries in their own app but we didn't receive a reply yet. They don't even have a customer care number to register consumer complaints. On complainting to Big bazaar customer care we came to know from Big bazzar chinar park, Kolkata that our voucher was redeemed some where in Delhi by a person on 1st Feb who buys and sells gift voucher of nearbuy and little app. He had the same coupon number which we had. They main point is that we had clicked show coupon code on 14 Feb while shopping and that person from Delhi had already used the code on 1Feb which is not possible as the coupon code unviels only when you click the show coupon code option. There are many compaints against Little App of fraud and cheating. In lieu of my case, I also believe that Little App sells fake vouchers and when consumers lose their money they have no way to contact little app. Little app is selling fake or similar vouchers to more than one people in the of Big Bazaar Gift voucher.
- Complained by gauravmarda
- No of Views 10