Complain Detail:-> Thursday (07-02-2019) I got a call from 8929032833,she told me that she is from ICICI credit card team and you have 900+ reward points in you account we are reedem that points and send one Rs:5000 vochar to your address.she confirmed my credit card details,due amount and total amount of my account.I asked that are you charging any amount while sending that vocher.she didn't tell anything.she asked me to confirm my house address after confirming she told me that OTP was for confirming of my address.I shared OTP after sharing OTP Rs:9999 was deducted from my account.I asked her why have you not told that this much amount will be deducted from my account.She gave her manager no Kiran:8860880896(shopping India Manager,guragon branch)and ask for further details.So I called to Kiran and asked about deducted amount. He told that i will receive one courier within one week in that one Rs:5000 vocher,one Rs:2000 check,2-Tshirts,one branded watch and family ticktes for tour.I told him that I don't want any courier and to cancel that courier and credit the amount to my amount immediately.He told that your courier is already processed after receiving your courier you can cancel that order. After cancelation of you order I can credit your amount.I called credit card customer care and told about that Rs:9999 was deducted from my account,they blocked my credit card.
- Complained by Ramyasri
- No of Views 20