Cyber Complaint Support

FRAUD TRANSACTION

Complain Detail:-> The following transactions are done by unknown persons on my Standard Chartered Bank credit card number 4622 XXXXXXXXXXXX1375 on 08.08.17 at Neiman Marcu in US. An SMS received at 02.55 A.M. on same day in mobile saying “Thank you for using StanChart Card No.XX1375 on 08/08/17 for USD 1394.00” , which was not done by me or authorised by me. I had noticed these messages in the morning at 06:15 a.m and immediately called the Standard Chartered Bank Customer Care and lodged the complaint and asked them to block the credit card. They assured me that they will block the card immediately and will try to recover the fraud transaction amount,which will be reflected in my card statement within 45 days time. The customer care Executive has issued reference number as proof of complaint i.e. 2017 0804 9824 & 2017 0804 9825. I had also given a written complaint by mail and also through letter by post to Standard Chartered Bank customer care regarding these unauthorised transactions and requested them to reverse these amounts which were not done by me or authorised by me. They promised me that they will investigate into this and do the needful At the time of these transactions the credit card was with me and I have not shared any details of my card to anybody. The card is now also in my safe custody I would like to bring it to the notice of the Cybercrime cell to investigate into this and do the needful.. Expecting your immediate action on this. Thanking you, Yours truly MARIAMMA JAMES



Comments (0)



Latest Complaints

requesting to share otp
Danny    Wed, 03 Jun 2020    - OTP
Amount deducted
sindhibaldev    Thu, 28 May 2020    - OTP
otp fraud
Reshma Banu    Tue, 26 May 2020    - OTP
Someone always blast no of otps on mu number
Aishwarya    Fri, 22 May 2020    - OTP
otp fraud
Manisha Prajapati    Sun, 17 May 2020    - OTP
otp fraud
Manisha Prajapati    Sun, 17 May 2020    - OTP
fraud transaction online
Nivedita    Fri, 15 May 2020    - OTP
reviving torture of fraudulent otps by
96bharatc    Mon, 11 May 2020    - OTP
Otp fraud
Madhavi    Sun, 10 May 2020    - OTP
Page 1 of 61