Cyber Complaint Support

Complain Detail:-> Sir, On date 07-09-2018, I complain and mail to ICICI BANK for frod case. Below is mail copy paste that I mail to ICICI Bank customer care. I submit all document taht bank require. Today I receive call again and saye that complain online and send him copy so I apply for complain. My complain no. in ICICI Bank :- SR565803941 Dear, Today I traveling from Makarpura( Vadodara) to Surat in volvo bus. During traveling I reach near Bharuch I receive 3 message about cash withdrawal from my account no. 180001500810. So I call customer care for that so as per our telephonic talk representative officee tell me about information so I tell them everything, so he write down my complain and block my account and my card and give me complain no and telle to submit document like traveling ticket, debit card front copy and my proof. But tomorrow is 2nd saturday and the day after is sunday so I again call customer care so he tell me that u can mail so I write mail. So give me replay and on monday I go to bank to submit document. Thanking you Regards Shailesh Patel