Cyber Complaint Support

Fraudulent Online withdrawal of money

Complain Detail:-> Sir, My brother in law (Jija)Shri Mithilesh Chandra Srivastava received a call on 29.08.2018 from Mobile No. 8167081853 that caller was Manager of State Bank of India, Diesel Locomotive Works (D.L.W.) Varanasi Branch and the caller told that his KYC is going to expire and his Account will be closed. To continue the account, he asked for his ATM card Number and Adhar Number. My brother in law gave his ATM card Number and Adhar Number. Then he received two times 6 digits OTPs on his Mobile No. 9935134712 which were also asked by the caller to tell. He gave those OTPs. Then he received two messages on his Mobile that Rs. 5,000/- and Rs. 10,000/- respectively have been withdrawn from his Account No. 10852213674 which is in State Bank of India D.L.W. Varanasi Branch. He then immediately went to Bank, made a complaint. However, Bank officials are telling that nothing can be done to restore the money nor they are taking steps to find out in whose account the money went and who is the fraudster. If you can, please help in this regard. Thanking You, Dinesh Kumar Srivastava



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