Cyber Complaint Support

Complain Detail:-> Dear sir Good day On 23rd of August 2018 in the night time between 11 PM and 11:30 PM there were three unknown transactions from my ATM card summing the amount 25000 INR. This surprised me as the ATM card was with me and I never disclosed my secrets to anybody. At the moment I was in Darbhanga -Bihar and theft location was Sigra ATM -Varanasi. I immediately changed my ATM PIN and contacted bank customer service who later on advised me to block the card and lodge complaint in nearby branch. On 24th of August 2018 , I gave application for lodging the complaint and could lodge a complaint on 27th of August 2018 because of bank holidays. I lodged online complaint with bank customer service number MUMP0818238785 and card holder dispute case number 07710351. My account details and ATM card details are as follows : HDFC BANK BRANCH -- HARIDWAR SAVING ACCOUNT NUMBER -- 09431000023100 ATM CARD NUMBER ---- 4854460204389238 Thank you Shree Shekhar Das Village and post -- keoti District --- Darbhanga Bihar Ph. 9835756991/9308218014