Cyber Complaint Support

Regarding Hacking of ICICI account

Complain Detail:-> My ICICI account has been hacked on 21st July 2018 by unknown fraudsters. On 20th Jul 2018, I received an SMS to confirm my bank details for refund claims from Income Tax office. Once I did the same a malicious app got installed in my mobile. Suspecting some issue, I changed my ATM PIN around 4:00 PM from an ATM in Electronic City, Infosys office. I tried removing the malicious app from my mobile by running some virus scans, but was unsuccessful. On 21/July/2018 early IST morning, 4 beneficiaries were added to my account and carried out 9 fraudulent transactions of total amount 11,93,000/- in INR into 4 different accounts and one online transaction.

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