Cyber Complaint Support

Debit card fraud fake call

Complain Detail:-> My name is Santosh, Yesterday my father received a call from 8637551027 asking him to activate his AtM card. Since he got his new atm card which was to be activated, believing the call to be true he shared his atm card number and pin, further the otp that he received for deactivating old card and activating the new card. He shared 3 OTPs with the person unaware of his intentions. After some time he received a message regarding the money debited from my account. Request you to lodge a complaint and take necessary action. We can easily track him back because he deposited all the amount to online money wallets MPESA and OXYGEN wallets. We can link their account using the transaction ids from the bank. Here are the messages from the bank which contains the transaction numbers: Thank you for using your SBI Debit Card 459XX1629 for a purchase worth Rs9999.0 on POS MPESA at MPESA txn# 819908427099.If not done by you, forward this SMS from mobile number registered with SBI to 9223008333 to block your card. You may also call 1-800-111109 Thank you for using your SBI Debit Card 459XX1629 for a purchase worth Rs1000.0 on POS XIGENWALLET7342 at WWW OXIGENWALLET COM txn# 819908438602. If not done by you, forward this SMS from mobile number registered with SBI to 9223008333 to block your card. You may also call 1-800-111109



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