Cyber Complaint Support

FRADULENT TRANSACTION

Complain Detail:-> Iam Shaik Khadeer Zubair, Holding SBI credit card with card No. 5172527725334679. As per my request to block my SBI card i received a call from mobile no 8377816983 on 26th june 2018 asking my comlete details of my credit card including CVV, which i denied to say it, then they asked me to type the CVV on my mobile key pad, as i made it i got 2 different OTPS which they asked me to type on my keypad. They said its an new authentication process from the customer,I thought the same , when i type my OTP on my keypad i got a message of two transactions of twenty thousand rupees each(20000). Immediately i called customer care and got to know that its a fraud call and i have lost my 20000 rupees, I blocked my card instantly. I request you to kindly investigate on the same and please do needful.



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