Complain Detail:-> Isha Raina: I am writing to dispute a fraudulent debit on my account in the amount of Rs 5000+ 3000, total Rs 8000. I am a victim of identity theft, as I received a message to redeem my debit card points where I had to enter my card details. The message we received is given below: Dear customer your AXIS Bank Debit Card points worth Rs 3897 expired by 10/05/2018. Kindly convert your points in cash by clicking here http://axisredeem.com/ As soon I entered the details I received a message on my phone conforming debit of Rs. 5000 and Rs 3000. I immediately call the Axis bank customer care number which was given in the message. I explained him what all happened, he asked me to block the card and I agreed. Then he asked me to fill a form he mailed and submit an incident letter to the nearest bank branch.
- Complained by Sanjay Raina
- No of Views 268