Cyber Complaint Support

multiple fraud transactions

Complain Detail:-> Around 10:28 received a msg stating transaction have made for 14,823.42. However I didnt make this transaction as I was in office. Immediately i started receving similar Msgs of more transactions being made. During this i received the call from Kotak mahindra bank(mumbai branch) around 10:34 that fraudulent transactions are being carried using my card which is a result of data compromising. They informed me that they are blocking my card however the same was not made. Total of 12 transactions have been made, which included transaction on MATCHES F, HANES.CO, TJM, CALVIN KL, BALTIMORE, FACEBOOK, FOODLER etc. A total of 50000 amount has been debited from my account. As per my knowledge the transactions made requires OTP, however no OTP was generated during these transactions. I have made request with Kotak Mahindra Bank with request number 1-7043484091. Kindly look in to the same and help to recover the lost caused to me.



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